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The Big Chill: can we cure donor’s emotional breakdown?

We had all hoped it would go better with time and we tried to ignore it. But the disease is still here, how is it possible?  Is it me or is everyone experiencing the same? Everybody is tweeting and blogging about this virus eating away our income and infecting our database (among many see  Roger Craver and  Tom Belford and also the rants from Lucy Gower and Reinier Spruit). Notwithstanding the ‘prescriptions’ on donor’s loyalty and relationship by Adrian Sargeant and Ken Burnett we still sadly look mainly at the numbers: call it retention or attrition, loyalty or stewardship, donors are leaving us. (more…)

Donor Acquisition through Webinars? Worth a Try?

jpg_2033-Laptop-Cartoon-Character-Waving-A-Greeting-300x268I recently received an “exclusive” invitation for “select” guests to participate in a live webinar aimed at getting prospective students to enroll at a distance learning institution. Participants were promised the opportunity to interact with faculty members as they outlined their syllabus, connect with current students and even to discuss career paths with past students. In general the 60 minutes online were agreeable:  informative, fun and, yes, a little pushy – with incentives designed to get prospective students signed up to a course of study as soon as possible. While I decided against this particular course of study I realized there is a lot of potential in this webinar format for making sales and I wondered how it could be used for fundraising? (more…)

The last word

This is the very last 101fundraising blog post of 2012 and incidentally also our 200th. It therefore seems doubly appropriate to round out the year with a retrospective look at the year (almost) gone by. Read more…

Isn’t it just a little too easy to opt out of charitable giving?

Surely we all want to be charitable, to make a difference with the small amount of money we can spare each month? It’s not even that it’s a selfless gift… signing-up to donate to charity on a regular basis makes us feel good and, provided it’s a cause we’re aligned to, provides a whole new area for research, reflection and discussion (who knows, we may even encourage our friends and family to commit to the cause too). (more…)

Retention Song

If you are really going for retention in 2013 you have to record the Retention Song with your Fundraising team. I’ve especially adapted Bob Marley’s lyrics for everyone to embrace the area of retention. So, Read more…

Fundraising on the edge

Just because they make verbs out of intuition and alchemy doesn’t mean they don’t know what they’re about.

 

I’m sitting in a circle of nine apparently sane people at a beach resort just outside San Diego, California and I’ve just been passed the talking stick. As I grasp its fur-covered handle the eagle’s feather attached to the other end wiggles slightly, indicating that I have to speak. I’m told I have to end my thought, which I’m not allowed to prepare in advance, by saying ‘I have spoken’, to which in unison the group will respond ‘A-ho’, Native American for ‘So you have’. In the near background a barefooted guy with bells on his feet is playing a didgeridoo. These are so-called ‘wisdom circles’ and I’m in a workshop on transforming philanthropy, where on their business cards the organisers have job titles such as the questor, the integrator, the potentiator, the torchbearer and the tribal chief. Fear grips me as I grip the talking stick and wonder ‘What, in the name of sanity, am I doing here?

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