Three Powerful Major Gift Questions You Might Not Be Asking

By Karen Osborne • May 23, 2016

You already know the importance of asking strategic questions and listening to understand (rather than to respond or even worse not listen and only react). Having strategic conversations with your donors, helps you establish rapport, build trust, uncover essential information and share your mission and vision in an interactive and …

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Three Powerful Major Gift Questions You Might Not Be Asking

By Karen Osborne • May 23, 2016

You already know the importance of asking strategic questions and listening to understand (rather than to respond or even worse not listen and only react). Having strategic conversations with your donors, helps you establish rapport, build trust, uncover essential information and share your mission and vision in an interactive and …

Invest. Experience. Loyalty. Retention. Income. Repeat.

By Reinier Spruit • May 19, 2016

If you are able to keep your donors longer, you will raise more funds for your cause. Simple as that.
The simplest way I can explain it:
We invest in our staff and our fundraising programs. This should result in the best possible experience for both potential and existing donors. This influences …

Getting back to basics…

By Rachel Hunnybun • May 17, 2016

Recently I ordered two pairs of shoes from an online retailer. There was a problem on the order confirmation and so I had to call the company to sort the issue out. In that ten minute phone call I felt valued, welcomed as a new customer, found out some great …

How answering ‘Why’ and ‘What’ could change your fundraising

By Charlie Hulme • May 12, 2016

a.k.a. how much money would you raise if you knew anything meaningful about ‘your’ donors?
Do you recognize her?
She’s been on your house file for three and a half years now. Each month she gives you the £3 you originally asked her for. She’s comfortably off, supports many other causes and …

A Brief History of Fundraising

By Giles Pegram • May 9, 2016

Once upon a time there was a need. A number of people recognised it and wanted to do something about it. They knew this would involve them giving money. That wasn’t a problem.
They needed to be organised, so they set up an office. An organisation. The government had decided that …

Seeing donors as partners: will you shift your culture?

By Jackie Fowler • May 3, 2016

In all the recent media stories covering what’s wrong with charity fundraising, one thing that’s not getting enough airtime is what an amazing and life-enhancing experience giving can be. This gives us a huge opportunity – but may well require quite a shift in how we work.
From what I see, …

Fishing for P2P Fundraisers

By Jillian Stewart • April 28, 2016

As professional fundraisers we often feel like fishermen. We dangle our best case messaging like bait over a pool of potential donors and wait patiently (or not so patiently) until they take it and make a gift.
But when it comes to peer-to-peer (P2P) fundraising, the fishing becomes even more challenging. …

The Future of Fundraising is Organising. Because Together, We Can …!

By Matthew Sherrington • April 25, 2016

The future of fundraising will no doubt be something we don’t even know about yet. You know, the next Big Thing. Of course, it’s going to be digital, isn’t it? Probably. Maybe. Or it could be as simple as embracing supporters as partners, and thinking about engaging with them differently.
The …

Pratfall – how mistakes make you more attractive

By Lucy Gower • April 21, 2016

Pratfall is a term coined by psychologist Elliot Aronson to describe the bias of how your attractiveness to someone or something increases or decreases after making a blunder or a mistake (or a pratfall).
The impact of pratfall depends on how you are already perceived. If you are well regarded, a pratfall …

How to DIY a digital strategy that actually works

By Beate Sørum • April 18, 2016

Wouldn’t you like to relax and have a digital strategy that works, rather than chase the latest new social media channel and always wonder if you’re spending your time in the wrong place?
You can have that! Luckily, there’s a really simple framework for getting some zen and peace of mind. …

Fundraising’s biggest smokescreen

By Jonathon Grapsas • April 12, 2016

Warning: this post may offend some readers.
When was the last time you read a blog that waxed lyrical about retention and how if you really look after your donors it’ll be the equivalent of fundraising and donor nirvana?
Probably earlier today.
How often in the last 12 months has your board and …

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Best posts Q1 2016

Simply the Best: Top 10 blog posts! (Q1 2016)

By 101fundraising • April 1, 2016

Dear fundraising friends, the first quarter is gone already. What a first 3 months it has been.
We started the year with the very sad news that Tony Elischer passed away. In this fast moving world we want to share our thoughts one more time: It takes a crowd of us to do what …

The people who made relationship fundraising work

By Derek Humphries • March 14, 2016

I’ve stayed out of the current relationship fundraising debate, a little unsure what to say that I haven’t said many times already in the past 20+ years. But I found myself wondering why hasn’t the world embraced relationship fundraising? The obvious answer is that no one has done a good …

An example of greatness in donor appreciation and recognition

By Reinier Spruit • March 7, 2016

Last week Jeff Brooks reminded his readers how to write an effective thank you to your excellent donors. In order to “thank your donors so they really feel thanked” you need to know the following three things about your donor:
• Who is the Donor? (Show that you know who they …

The Joy of Giving

By Giles Pegram • February 29, 2016

In 1960 a 10 year old boy started a school newspaper, helped by some friends. He and his friends sold it in the playground for a penny a copy. They sold 100, and went on to produce it monthly. Buoyed by their success, the boy organised a jumble sale in …

The data that re-defines ‘good’ fundraising

By Charlie Hulme • February 22, 2016

Do you know who your best new donors are? Do you know who your best fundraisers are?
My guess is, if you’re honest with yourself, your answer to the first question is no, but to the second it’s yes (am I right?)
This new data changes everything!
For the first time ever it’s …

Exceeding Supporter Expectations with a WOW!

By Matthew Sherrington • February 15, 2016

I once had a rather nice Italian linen suit. Back in the day when a rather baggy disheveled look was cool. Or so I thought at the time. One day when I went to collect it from the dry cleaner’s, the manager rushed forward with some rather bad news. “I’m …

Why Digital Skills are Important to Fundraisers

By Paul C. Nazareth • February 11, 2016

The social-profit sector needs fundraisers to dive in to a digital way of living and thinking more than ever. And in 2016 if you aren’t,  you’re going to get left behind.  Here’s 3 reasons why digital skills are the must-build, right now:
1.Transparency and Passive-Engagement. It used to be that if …

When Fundraising Hurts: Vicarious Trauma, Burnout, and Compassion Fatigue

By Rebecca Davies • February 5, 2016

“You mean there’s a name for this?” Said by me, exactly one year ago.
I’d just guest-lectured at Humber College on the topic of crisis communications in war zones and natural disasters. The professor, Ken Wyman, took me aside after my presentation and said I seemed a bit raw, that my …

I can’t get no (remuneration based on donor) satisfaction

By Adrian Sargeant • January 25, 2016

My previous blog on 101fundraising earlier this week outlined some of the key theories from social psychology that Rogare’s project to review relationship fundraising had suggested might be usefully applied to the discipline.
I now want to look at a slightly different aspect: the importance of donor satisfaction.
Models of relationships identify …

Vol 2 cover

Choose relationship fundraising. Or not.

By Adrian Sargeant • January 21, 2016

You’d be hard pushed to overstate how important the concept of ‘relationship fundraising’ is to many fundraisers. You only need to do a quick search on 101Fundraising to realise that.
But despite it being one of – if not – the dominant mode of thought about fundraising, there is remarkably little …

I spy 5 fundraising trends in 2016

By Tom Ahern • January 11, 2016

Growth-oriented nonprofits will “discover” donor-centricity.

In the quest for improved revenues, charities will switch from so-called “corporate” communications (where the organization is the hero; it’s how you raise the least amount of money) in favor of donor-centered communications, where the focus is on the donor’s emotional gratification (it’s how you raise …

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