Want your board to give? Find a member who acts like these grandmas.

By Vera Peerdeman
On April 22, 2014 At 2:00 pm

Category : governance, individuals, Latest posts, opinion

Responses : 5 Comments

Convincing a board to give. It still is difficult in the Netherlands. Even when it comes to giving in times of a major gift campaign. Even when they know that giving as a board member will be inspirational, that it will set an example for prospective donors. Then why is it so hard to convince NGO boards?

I thought about this a lot last week. I did some research and had great discussions with colleagues and fundraising friends about it. We came up with several reasons why (Dutch) board members are still not that enthusiastic about giving to their organization. It had to do with culture: the culture of asking, the culture of giving. And even Dutch culture.

We had figured it all out for this blog. We thought about ways to engage boards, how to convince them, how to make them contribute financially to the organization after all. The only thing left to do was write it down. And just when I was about to do so, I saw a video. It’s been circling around the Internet for a week or two now in the Netherlands. It’s about two grandmas, and they made me change my mind. No, they made me change my vision. Just take 10 minutes and see if they‘ll have the same effect on you.

What this video did with me? It moved me. It inspired me. And it made me reconsider. I thought back of everything we talked about last week, and all the great ideas how to convince boards to give. I couldn’t help but thinking these were all arguments. Rational arguments. And then it hit me. Rational arguments are nice to have. But are they ‘must-haves’ in this particular case?

What these grandmas did was something they’ve never done before. Something they couldn’t imagine doing themselves. Something they were scared about, a bit / a lot. And then there was this opportunity to overcome the fear. They grabbed it with both hands; the one a little bit more convinced then the other. And they were not scared of sharing these potentially frightening moments with tens of thousands of people. These two brave women didn’t use rational arguments. They fastened their seatbelts and just did it.

Grandma adventureHow these grandmas changed my vision? They made me come to the conclusion that it’s better to focus on board members who already give, then trying to convince the ones who don’t. Instead of you being a ‘preacher’ who tells them what they should do, try to find board members who already give. Let them be the inspirational figurehead, and give them a stage to share the experience of giving.

What I think every NGO board needs, is a member who acts like these grandmas. Who dares to take the risk (and let’s be honest, how big of a risk is it anyway to give?), and then shares the experience with others. A member who fastens the seatbelt and just does it.

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Vera Peerdeman (13 blogs on 101fundraising)

Vera wants to bridge the gap between those who give and those who receive. When speaking with donors, she notices a gap between their perceptions and expectations and those of the organizations they support. She wants to bring donors and organizations together to realize their ideals. That’s why she wrote Handbook Friendraising (Dutch). Vera is proud that people see her as a specialist in major donor fundraising. When she speaks at (inter)national seminars and congresses, she gets inspired by interacting with the fundraisers in the audience. Please feel free to call her if you’d like to talk about whether she could make a valuable contribution to your project or conference.

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  2. Great article! Focussing on the board members who already give and finding new board members who want to give is truly the best strategy.

     — Reply
    • Good to hear that you agree, Clay. Do you have experiences with this strategy? If so, I’d love to hear them :-)

       — Reply
  3. Great post Vera and a valuable insight to all those (b2b) companies that still focus on pushing their products out to as many, often uninterested prospects out there. Marketing & selling nowadays requires a better balance between outbound and inbound dialogue.

    And indeed a way greater emphasis on leveraging emotion in helping prospects and customers to move further (or should I say ‘off the ground’ – referring to the grandmas in the firsts movie) in their buying journey.

    With prospects finishing 50% to 70% of their buying process autononously, there is ample opportunity for fundraising and profit b2b companies all over the world.

    Great to see you emphasize the step to ‘friendraising’ in your book. Attracting the right customers and turning them into enthusiastic embassadors also is a key element in the book I wrote last year: ‘Brainbound Marketing’ (dutch).

     — Reply
    • Thanks for your reply, Paul, and great to hear that you think the contents of the blog are also applicable in b2b situations!

       — Reply