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The Wrong Numbers In Telephone Fundraising

Dont Leave Me Hangin On The TelephoneI grew up in that profoundly awkward era where we all had landlines and nobody had mobile phones. When I phoned a girl I was trying to woo it was paralysingly scary – one of her parents may well have answered and I’d have to deal with that.

That was bad…but even now, where we essentially have a direct line to anyone, making that call can be terrifying. Maybe that’s why so many people try to avoid picking up the phone? (more…)

The Known Unknowns

Donald Rumsfeld said, “There are known knowns – These are things we know that we know. There are known unknowns – That is to say, there are things that we know we don’t know.”

I don’t make a habit of quoting Donald Rumsfeld but that’s a phrase that keeps coming to mind over the last few months here in Ireland. You see, fundraisers (or at least some fundraisers) are taking a battering. Two big charity scandals resulted in Board resignations and disappearing CEOs and we’re all feeling the effects in some shape or form. (more…)