So, you have a new donor. What now?
“My mother thanks you. My father thanks you. My sister thanks you. And I thank you.”
It all begins with two magical words; thank you. Not hard to say. Someone has gone out of their way to send you a donation, so the least you can do is take the time to respond properly. Don’t treat donations as simply items to be processed, no matter how big your mountain of mail. (more…)