Beccy Murrell, Blogger on 101 Fundraising

Building an effective supporter services function

By Beccy Murrell • April 25, 2017

For far too long, supporter services teams were considered to be a mere “back office” function, perhaps an extension of the individual giving department, and consigned to processing and administration.
But a major transformation of that outdated image has been under way, as organisations prioritise supporter engagement and adopt a greater …

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