This article is based on a talk that Rachel gave at a taster event for the International Fundraising Congress (IFC). Interested in the future of fundraising and beyond? Sign up for IFC 2019 now. Throughout Read more…
Anyone who knows me, or has seen me speak at conferences, will probably be aware of my ongoing love/hate relationship with Audi. I feel the same way about a visit to the garage as I Read more…
Two women walk down a busy street in London, deep in conversation. Amongst the swathes of people, they are approached by an engaging young man eager to tell them about the charity he represents. They Read more…
Several years ago I went through a hefty psychometric evaluation for a role I was interviewing for. It was a great experience that left me with a fifty page document all about me and how Read more…
Recently I ordered two pairs of shoes from an online retailer. There was a problem on the order confirmation and so I had to call the company to sort the issue out. In that ten Read more…
There’s been a lot of discussion about supporter experience recently, and as a massive advocate of long term relationship fundraising, I’ve been asked several times about KPI’s and ROI’s on supporter experience. It’s not an Read more…
I haven’t always been a fundraiser, but having been in the sector for a while now. I have to admit, I love it. I love how much we share ideas and I love that even Read more…
