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Julie Verhaar

Julie joined UNICEF International at the end of 2010, from Greenpeace International. Before that she had built up the fundraising unit at the Netherlands Red Cross. She has experience across a wide range of fundraising disciplines and was responsible for a number of innovative cross media campaigns. At UNICEF Julie works to help integrate, develop and support the fundraising activities of UNICEF across the National Committees and Country Offices worldwide. Currently, Julie is based in Geneva.

Lack of trust: the key barrier to donating

Our own research shows that “I do not trust UNICEF to use my donations well” is one of the top 3 claimed reasons for not donating, together with ‘not knowing enough about what UNICEF does’, and other generic reasons such as ‘not being able to afford it’, ‘already giving to other organizations’, and ‘preferring to give people directly’. This probably sounds familiar and shows us how important Trust is when making a donation.

Why is Trust so important?

From a historical perspective, Trust has become more and more important. Mostly because it is increasingly difficult to trust the rapidly growing circle of people and institutions we don’t personally know. In primitive societies and even until the 19th century and in many places well into the 20th century, we interacted mostly face to face with people in our family and small communities.

With the development of large cities and explosion in communication and transportation technologies, our circle of close family and friends became smaller, while our (virtual) circle of personal and professional acquaintances expanded dramatically. (more…)

Julie Verhaar

To raise funds, or not to raise funds. That’s the question.

I have been one of the lucky ones being able to attend the IFC for quite a number of years. Now I am also involved as a volunteer in the IFC Advisory Panel, which is a great honor. Except for the 7:30 AM meetings every morning. Nobody told me about this when I accepted and I can tell you as an evening person (enjoying the bar time networking and catching up with old friends and colleagues) this was quite a struggle.

This year was the first year that I was presenting one of the Great Debates. For those of you who are not familiar with the concept: you have a panel with great members and you present your views and discuss with the audience about a specific issue. Our topic was: Should we be raising funds for disasters occurring in developed economies? (more…)

Julie Verhaar

The WOW moment (part 2)

In part 1 of this blog post I referred to a presentation by Karen Osborne ….in which she addressed the (lack of) WOW-factor in fundraising. In the mean time I did have a WOW-moment of my own that I would like to share with you.

The other day I was surfing the web and stranded on a crowd funding website called Kickstarter.com. Kickstarter, unknown to me at that time, is a platform for artists to publish their projects in order to raise a specified amount of money, necessary to realize their goals. (more…)

Julie Verhaar

The WOW moment (part 1)

Three months ago I was part of an audience listening to Karen Osborne giving a presentation on ‘Stewardship’. Great presentation, as usual, most of which I had heard before. But at the same time we can’t hear enough about the importance of being donor centric, delivering on the promise, showing the impact. It makes me realize we can still do much better.

But there was something else in Karen’s presentation that triggered me. That I kept thinking about. She was talking about the WOW-moment (not meaning the ‘normal’ things like delivering on the promise). And when asking the audience: when was the last time we were ‘WOW-ed’ by an organization and when was the last time we were really pleasantly surprised, I realized I couldn’t think of any example. (more…)

Julie Verhaar

Communication and Fundraising, the never ending story…

The past 2 ½ years I travelled to different countries and met lots of people engaged in a wide range of fundraising activities and campaigns. Despite the obvious differences in ‘couleur locale’, it always struck me that fundraisers are struggling with the same questions and problems, if it is in Japan, Italy or Brazil.

One of these issues coming up over and over again is the cooperation between Fundraising and Communications. More specific digital communication as communication through the website, webvertising, Twitter, social networking, crowdfunding, etc. The digital area offers great new fundraising opportunities with yet unknown potential. If you visit a doctor, buy a new car or want to know what’s happening in the Middle East, the first thing you do is surfing the web. What do you think a potential donor will do…?

Knowing this, it would seem obvious that every communication department is fully prepared to receive these donor prospects. An effective digital communication strategy is in place aimed at attracting and informing prospects in such a way that they are guided to the appropriate webpage where they are one mouse click away from their so-much-wanted donation. (more…)

Julie Verhaar